One of my rowers is showing as gray/offline even though their screen says “Connected.” What’s wrong?

It’s likely that the rower’s device is either not connected to the network, or its connection is very poor. Double-check that the device is connected to Wi-Fi or has a sufficient cellular network to connect to.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

en_USEnglish
en_USEnglish

ready to be a rowhero?

Fill out the form below, and we'll be in touch within 24 hours on getting your team setup!