FAQ Category: Coach FAQs

What is off-stroke score?

For RowHero, off-strokes are strokes that an athlete takes that are significantly slower than the previous 10 strokes and the next 10. Off-stroke score is a measure of consistency that RowHero uses to grade a piece. Every athlete starts with a score of 100, and that score decreases as the athlete takes off-strokes. More off-strokes …

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One of my rowers signed in as someone else and recorded a piece. How do I make sure it’s recorded under the right person?

Go to their piece in the app (where you can see the graph of their result) and tap on the 3 dots in the top right corner. Tap the option “Move to Another Athlete.” You’ll then be prompted to select the athlete to move this piece to. After a minute or two, overall workout rankings, …

One of my rowers signed in as someone else and recorded a piece. How do I make sure it’s recorded under the right person? Read More »

How do I add a piece result manually?

On the rankings page for a particular piece, tap on the name of the rower you’d like to add a result for. You’ll see a spot to enter the total distance/time and the rate for that piece. Once you’re done, tap Save to add them to the current rankings.

How do I make sure pieces will be saved without checking my phone all the time?

RowHero’s aim is to give you peace of mind that all the data you want will be recorded without problems. Sometimes, devices do get disconnected from the ergs, or poor Wi-Fi will interrupt a piece being uploaded. RowHero has a couple of very specific push notifications to help you manage these exceptional circumstances: A rower’s …

How do I make sure pieces will be saved without checking my phone all the time? Read More »

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